Terms of service for Glutax

You must be at least 18 years old to use the Application. By creating an account, you confirm that you are at least 18 years old. Noriven cannot be held responsible if a minor uses the Application by providing false information about their age. Any such misrepresentation constitutes a violation of these Terms and may result in immediate account closure.

The Application is exclusively intended for Canadian residents and operates according to Canada Revenue Agency tax regulations.

• You must provide accurate and complete information during registration. Providing false or misleading information may result in the suspension or closure of your account.
• You are responsible for maintaining the confidentiality of your account and login credentials
• You are solely responsible for all activity that occurs under your account. Noriven cannot be held responsible for any unauthorized access resulting from your negligence in protecting your credentials.
• You will notify us immediately of any unauthorized use
• One account per person is authorized; family sharing is not permitted
• By creating an account, you confirm having a diagnosed celiac disease and being eligible for the medical expense tax credit according to the CRA (see eligibility criteria)

We reserve the right to suspend or close your account in case of:
• Violation of these Terms of Use
• Provision of false or misleading information
• Fraudulent or abusive use of the Application
• Non-payment of subscription

• Monthly: $3.99 CAD per month (before taxes)
• Annual: $29.99 CAD per year (before taxes) with 1 free month

• All payments are processed via the Apple App Store
• Automatic renewals follow Apple policies
• Refunds are governed by App Store policies
• You can cancel your subscription at any time via your Apple account settings (Settings > [Your name] > Subscriptions)

Full access to all features of the Application is conditional upon an active and paid subscription. Without an active subscription, you will not be able to use the Application.

In case of subscription expiry, access to features is restricted, but your data remains saved indefinitely until voluntary deletion of your account.

We reserve the right to modify subscription prices. Any price change will be communicated at least 30 days in advance by email and will only apply to the next billing cycle. Current subscriptions will not be affected during their active period.

• Maximum of 10 receipt scans per day. In case of exceeding this limit, access to scans will be temporarily blocked and you will be informed of the unblock time.
• Personal use only, no commercial use
• Prohibition of resale or redistribution of access

You are fully responsible for:
• The accuracy of data entered in the Application
• Possession of a valid medical certificate attesting to your celiac disease, as required by the CRA to claim tax deductions
• Retention of your original receipts as supporting documents, in accordance with CRA requirements. The Application stores digital copies, but is not responsible in case of loss of these files.
• Compliance of your tax deductions with CRA regulations
• Verification of calculations generated by the Application

It is prohibited to use the Application for:
• Fraudulent or illegal activities
• Bypassing technical or security limits
• Accessing accounts or data of other users
• Using automated methods to access the service

Any violation of these prohibitions may result in the immediate suspension or closure of your account without refund.

The Application, including its code, design, content and functionality, is protected by intellectual property rights.

You may not:
• Copy, modify, distribute or create derivative works of the Application
• Reverse engineer, decompile or disassemble the Application
• Remove or modify copyright notices or other proprietary markings

The generated PDF reports contain your data and you may use and share them freely with your accountants, CRA or any other authorized party. A copy of the reports is stored on our servers in accordance with our Privacy Policy.

It is strictly prohibited to modify PDF reports generated by the Application. Any alteration of a report constitutes a violation of these Terms and may result in the closure of your account.

We grant you a limited, non-exclusive and revocable license to use the Application according to these Terms. This license automatically terminates in case of violation of these Terms or upon closure of your account.

The Application requires an active Internet connection to function. Authentication requires an Internet connection, without which the Application cannot be used, even to view locally stored data.

The Application is compatible with iOS 18.4 and later versions. The Application is currently only available on iOS.

The Application automatically detects your device's language (French or English) and adapts accordingly. You can manually change the language in the Application settings.

We may publish updates to the Application to improve functionality, fix bugs, or ensure compliance with CRA requirements and applicable laws. You agree to install required updates to continue using the Application optimally.

We may also temporarily suspend access to the service for planned or unplanned maintenance operations. We will endeavour to notify you in advance when possible, but no guarantee of continuous availability is offered.

The Application is provided "as is" and "as available", without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Glutax is a management and calculation tool. We are not:
• Tax advisors or accountants
• Responsible for CRA decisions regarding your deductions
• Guarantors of acceptance of your tax returns

You are fully responsible for:
• The accuracy of information entered in the Application
• Backing up your own data, reports and receipts. While the Application stores copies, you must maintain your own backups.
• Verifying data extracted by artificial intelligence before use
• Compliance of your tax returns with CRA requirements
• Retention of your original receipts as supporting documents
• Consulting a tax specialist or professional accountant for any complex tax questions

Glutax does not constitute a professional accounting service and does not replace the advice of a licensed tax specialist or accountant.

Our total liability will never exceed the total amount of subscription fees you have paid over the last 12 months.

We exclude all liability for:
• Errors, omissions or inaccuracies in data extraction by artificial intelligence (Mistral AI)
• Penalties, interest or fees imposed by the CRA following refused or contested deductions
• Indirect, consequential or punitive damages
• Loss of profits or business opportunities
• Errors in your tax returns
• CRA decisions or actions
• Data loss due to technical problems, server failures or problems with your device
• Service interruptions or temporary unavailability of the Application
• Errors or inaccuracies in automated calculations
• Changes to CRA tax regulations
• Incompatibilities with your device or operating system
• The content, availability or policies of third-party services and websites referenced in the Application (Apple, CRA, RevenueCat, Mistral AI, Meta, etc.)

You use the Application at your own risk and should consult qualified professionals for your specific tax questions.

IMPORTANT — Quebec residents: The Quebec Consumer Protection Act (CPA) provides specific rights that may override certain limitations above. To the extent that any provision of these Terms is found to be contrary to the CPA or any other applicable mandatory law, that provision will be replaced by the applicable legal rule, without affecting the validity of the remaining provisions. All other limitations will apply to the maximum extent permitted by law.

We will not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including but not limited to: natural disasters, Internet outages, governmental acts, wars, strikes, third-party server failures (Apple, Mistral AI, RevenueCat, Meta), or any other force majeure event.

To the maximum extent permitted by applicable law, you agree to waive any right to participate in a class action against Noriven (and its Glutax service). Any dispute must be resolved individually.

You can cancel your subscription at any time via the App Store. Access to the Application continues until the end of the paid period.

No refund will be granted for the unused portion of your subscription. Refund requests are subject to Apple's policies.

We may temporarily suspend or permanently terminate your account in case of:
• Violation of these Terms
• Abusive or fraudulent use
• Prolonged payment default
• Request from government authorities
• Service cessation (60 days notice)

Temporary suspension allows reactivation after correction of the problem. Permanent termination applies for serious or repeated violations.

Except in case of serious violation or fraud, we will notify you by email before suspending or terminating your account, and will give you the opportunity to correct the situation if applicable.

Upon termination:
• You immediately lose access to the Application
• Your account, expense and category data are deleted in accordance with our Privacy Policy
• Generated PDF reports are stored indefinitely on our servers for legal protection purposes
• You may request the export of your data before termination by contacting contact@glutax.ca

The following sections survive termination: Intellectual Property (6), Limitation of Liability (9), Privacy and Data Protection (7), and Applicable Law and Jurisdiction (14).

The Application provides calculation tools based on public information from the Canada Revenue Agency (CRA). It does not constitute professional tax, accounting or legal advice.

We are not chartered accountants, tax advisors or lawyers, and we do not provide any professional opinion on your specific tax situation.

By generating a report, you attest under your responsibility that you possess a valid celiac disease medical certificate required by the CRA for any deduction claimed. Any false declaration may result in the closure of your account and exposes you to CRA penalties.

You remain fully responsible for:
• The validity of your tax claims
• Compliance with CRA requirements
• The accuracy of your returns
• Consequences of any error or omission
• Responding to CRA verification or audit requests
• Providing any supporting documentation to the CRA

We strongly recommend that you consult a chartered accountant or tax specialist for any questions regarding your personal tax situation, particularly before submitting your deductions to the CRA.

CRA regulations may change without notice. We strive to keep the Application up to date, but we do not guarantee that the Application always reflects the most recent regulations. It is your responsibility to verify the accuracy of applicable tax regulations.

We reserve the right to modify these Terms at any time.

• Minor changes (corrections, clarifications, non-substantial additions): Email notification 7 days before taking effect. Your continued use of the Application constitutes your acceptance.

• Major changes (substantial modifications to your rights or obligations): Email notification 30 days before taking effect. Your continued use of the Application after this period constitutes your acceptance.

If you do not accept the modifications, you must stop using the Application and may request the export of your data before closing your account.

We may modify, suspend or discontinue certain Application features. In case of discontinuation of major features, we will notify you at least 30 days in advance by email.

No refund will be granted for the modification or discontinuation of features, except in case of complete service termination (see section 10.2).

The most recent version of these Terms is always available in the Application and on our website, with the last update date clearly indicated.

We may send you:
• Email verifications upon registration
• Security codes for password changes
• Year-end notifications for available reports
• Subscription end and renewal notifications
• Security alerts or data breaches (in accordance with section 7.3 of our Privacy Policy)
• Notifications of changes to the Terms of Use or Privacy Policy
• Account deletion confirmations
• Notices of important legal changes

These communications are essential to the operation of your account and you cannot unsubscribe from them.

With your explicit consent, Noriven may send you marketing content regarding new features, special offers and Glutax news, as well as information about its other application projects. You can unsubscribe at any time via the unsubscribe link in each email or in the Application settings.

With your consent, the Application may send you push notifications. You can enable or disable these notifications at any time in the Application settings or in your device settings.

All official communications are sent by email to the address provided during your registration. It is your responsibility to maintain a valid email address and to regularly check your emails, including your spam folder.

These Terms are governed by the laws of Quebec and Canada.

Any dispute will be subject to the exclusive jurisdiction of the competent courts of the province of Quebec, to the extent permitted by applicable law.

Before taking any legal action, you agree to contact us at contact@glutax.ca to attempt to resolve the dispute amicably. We commit to respond within 30 days and to make reasonable efforts to reach a satisfactory resolution.

In accordance with section 9.7, to the maximum extent permitted by applicable law, you agree to waive any right to participate in a class action against Noriven (and its Glutax service). Any dispute must be resolved individually.

If any provision of these Terms is deemed invalid or unenforceable by a competent court, the other provisions shall remain in full force and effect. The invalid provision shall be replaced by a valid provision that most closely approximates the original intent.

These Terms are available in French and English. In case of discrepancy between versions, the French version shall prevail.

These Terms, together with our Privacy Policy, constitute the complete agreement between you and Noriven regarding the use of the Application and supersede all prior agreements, communications and proposals, whether oral or written.

Our non-exercise or delay in exercising a right provided under these Terms does not constitute a waiver of that right, and does not prevent the subsequent exercise of that right or any other right.

You may not assign or transfer your rights and obligations under these Terms without our prior written consent. We may freely assign or transfer our rights and obligations, particularly in the event of a merger, acquisition or sale of assets, subject to informing you in accordance with our Privacy Policy (section 14.4).

All notices required under these Terms must be sent:
• To you: by email to the address associated with your account
• To us: by email to contact@glutax.ca

Notices are deemed received 24 hours after sending by email.

No provision of these Terms creates a partnership, joint venture, employment relationship or agency between you and Noriven.